Comments for WorldFire Hosting Support Blog

Comment on Navisite CEO Offers Information on Alabanza Datacenter Migration Fiasco by Paul Klerck

Paul Klerck — Fri, 04 Jan 2008 22:22:12 +0000

What a discrace, Navi Site cost me 1/3 of my business and then they offered me 50% off of one months server hosting fees.

You are a discrace and I am looking forward to my day in court against you.

Paul Klerck
Director
http://www.infoinkit.com.au

Comment on Still more thoughts on the Navisite debacle… by Web Hosting » Blog Archive » Still more thoughts on the Navisite debacle…

Wed, 21 Nov 2007 08:12:05 +0000

[...] Web Hosting – Web Hosting Blog wrote an interesting post today onHere’s a quick excerptThe thoughts and comments keep coming on the Navisite debacle of last week. Here is a great article on what Navisite should have done, and unfortunately didn’t do. I must say that what dissapointed me most about this entire debacle, of course after the hosting issues, was the lack of information and the disinformation that was distributed by the Navisite team during the first 72 hours of the datacenter migration fiasco. As a navisite client, I’ve been very dissapointed with how this situation was handled and hope that they will do the right things for their clients. [...]

Comment on Still more thoughts on the Navisite debacle… by Hosting news » Still more thoughts on the Navisite debacle…

Hosting news » Still more thoughts on the Navisite debacle… — Wed, 14 Nov 2007 02:00:16 +0000

[...] Original post by WP-AutoBlog Import [...]

Comment on Call for stories…Navisite / Alabanza Hosting Clients… by Blogger dude

Blogger dude — Mon, 12 Nov 2007 14:00:09 +0000

Having read over 100 articles about the fiasco, one thing that I have yet to read is the lack of redundancy for these sites running a business. This whole thing is a poster child for Disaster Recovery and if you run a business on the web, it’s inexpensive and in your best interest to have a second ‘location’.

If these businesses are so critical and so dependent on one provider why is there only one way to reach the site? Why no DR plan? You can’t tell me a well run company builds in a single point of failure, or doesn’t have a Plan B (inclusing NaviSite).

The more interesting story here, at least for those of us in the technology world is why these businesses, knowing that there is a major move coming, doesn’t plan for the worst case scenario? Can you really tell me that these 165,000 sites and the people who run them don’t know how to set up a blog, a Yahoo email account, or another store (REDUNDANCY) for a week a month or whatever? What is the cost of that – $100?

I have 6 email accounts. Because I’m that cool? No, It’s because I want people to be able to reach me from the two blogs I run for free, the numerous postings I leave other places, and because I do not want a single point of failure for my ‘business’.

It will be interesting to see what happens if anything from a class action lawsuit. Did the outage happen during a maintenance window? What does their contract say? If a company is out $10,000 for this and their hosting fees back to Alabanza we $50/month, and the outage was part of a scheduled maintenance window and per the CEO people were working 24×7, then the only ones getting a check are the lawyers…

Peace. Out.

Comment on Navisite Datacenter Migration Update – 9:00 AM – EST – Servers Back Online by Disgruntled

Disgruntled — Fri, 09 Nov 2007 22:08:20 +0000

This is a major story still to be unveiled. – WorldFireWeb

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That is soooo not true. We are well into day 7 and still NO WEBSITES, NO EMAILS.. NOTHING.

Comment on Navisite Datacenter Update – November 8th, 2007 – 8 AM EST by Alabanza customer

Alabanza customer — Thu, 08 Nov 2007 20:27:41 +0000

Baloney!!!! The support team for the Alabanza move in India has said that it is 99% online as of yesterday… that is total BS!!!!

It has been 6 days since my server was online!

Anyone know a good hosting company with similar DSM and domain control panel hosting for resale?

Please contact me as my servers have been down for 6 days now!

Comment on Navisite Datacenter – Affecting over 3000 merchants worldwide! by 8 November - First Look at the Web « oldephartteintraining

8 November - First Look at the Web « oldephartteintraining — Thu, 08 Nov 2007 16:56:10 +0000

[...] Navisite Datacenter -Affecting over 3000 merchants worldwide! [...]

Comment on Call for stories…Navisite / Alabanza Hosting Clients… by Ira Chandler

Ira Chandler — Thu, 08 Nov 2007 06:47:24 +0000

Our Support Site and Product marketing site have been down since Friday 22:00 hours. This is costing us real money, as we are missing leads, ticking off customers who have paid for web-based support, and unable to get our PHP apps working on the few sites that ARE up. They changed the PHP.INI settings.

The word, as of 01:45 is that:
“We expect to have it up by 4am, but we are tied by issues with our datacenter. There are 250 zone files that were missing on this unit alone (the server that Curbstone uses) that are being hand written by the remote staff in Andover. Progress is fast, but so many servers makes it appear sloooooow!!”

Comment on WorldFire Web Client Update – Domain Resolution by Jan Piere

Jan Piere — Tue, 06 Nov 2007 18:22:44 +0000

ALL sites on my host server ARE STILL DOWN!!

This move started Saturday morning and it’s now Tuesday afternoon.
I am furious, but my client sites (Realtors, Grocery Store etc) are
highly agitated and I may actually lose clients over this terrible calamity.

Comment on Navisite Datacenter Migration Update – More Problems – 8 AM EST by Navisite / Alabanza datacenter issues... - WebProWorld

Navisite / Alabanza datacenter issues... - WebProWorld — Tue, 06 Nov 2007 13:22:29 +0000

[...] Navisite / Alabanza datacenter issues… Update…Navisite is now down again, 4 days into this migration and issues are still arising. This is absolutely amazing that someone [...]